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Mailtrain User Guide
Welcome to the user guide for THON Mailtrain, a mass-mailing application hosted and managed by the Technology committee! THON Mailtrain is based open-source project "Mailtrain" with modifications to suit our organization's needs.
THON Involvement
Lists
The Lists feature on Mailtrain stores all of THON's mass distributiion lists. Each list holds basic subscriber information - names, emails, and any other custom data we need to store.
Templates
The Templates feature on Mailtrain allows for the easy creation of responsive email templates to be used in mass-mailings. Mailtrain comes packaged with Mosaico, a drag-and-drop, block editor that is quite intuitive to use. As an end-user, you will create a ma...
Campaigns
The Campaigns feature on Mailtrain is where the magic happens. A campaign combines a list with a template and enables the actual sending of mass mailings. Campaigns also track success metrics such as opens, clicks, unsubscriptions, bounces, and complaints.
Captain Involvement
Committee Member Involvement
Pictures
Access and Permissions
Mailtrain offers a granular permission system to manage access to resources for large numbers of users. Below is a summary of the three levels of Mailtrain access. (add diagram) Elevated Access (Superuser) Superusers on Mailtrain are given elevated access to...
List-Guide
Main Menu Create a list (see guide) Create and manage custom forms (not needed) View List Subscribers (see guide) Manage List Subscribers (same as 3) Edit List Manage Custom Fields Manage Segments Manage Subscriber Imports (see guide) Share list (...
Creating a List
Accessing the Create List Page Filling out the Create List Form Accessing the Create List Page To create a list, click the +Create List button on the Lists tab. The link will take you to the following form to create a mailing list: Filling o...
Adding Subscribers
Once you have created a list, you will need to add people to it before sending any campaigns. There are two ways to add subscribers to a mailing list - individually and in bulk (i.e. CSV upload). Adding Subscribers Individually Accessing the Add Subs...
Templates-Guide
Main Menu Create Template (see guide) Manage default Mosaico templates (not needed) Edit template Template files (image gallery) Share template (not needed) Delete template (beware!) Guides The following pages contain guides on how to utilize the...
Creating a Template
Accessing the Create Template page Filling out the Create Template Form Accessing the Create Template page To create a template, click the +Create Template button on the Templates tab: The link will take you to the following form to create a te...
Editing a Template
Once saved, you will be redirected to a page containing the a tool that will help you design campaign templates. This page serves as a comprehensive guide for using the editor to its fullest potential. There is a lot of reference information on this page - the...
Campaigns-Guide
Home Page Clone Campaign (see guide) Create Campaign (see guide) Campaign Status (see guide) Campaign Statistics (see guide) Edit Campaign Campaign Attachments (see guide) Share Campaign (not needed) Delete Campaign (beware!) Guides The followi...
Creating a Campaign
Creating a Campaign from Scratch Cloning a Campaign Filling out the Create List Form Creating a Campaign from Scratch To create a campaign from scratch, click the +Create Campaign dropdown on the Campaigns tab and select Regular. The link will...
Adding Attachments
Accessing the Attachments Page Adding Attachments Once a campaign is created, you are able to add file attachments to be sent with the email. Consult with TECH before adding attachments! Attachments count toward the overall size of the email mess...
Launching a Campaign
Accessing the Campaign Status Page Double-Checking Campaign Content Preview Test Send Launching the Campaign Instant Send Scheduled Send Accessing the Campaign Status Page To launch a campaign, you will need to navigate to the sta...
Monitoring a Campaign
Accessing the Campaign Statistics Page Campaign Metrics Total/Delivered Bounced Complained Unsubscribed Opened Clicked Report Download Once your campaign has launched, Mailtrain provides a dashboard for monitoring its delivery and succ...
Become a THON Committee Member!
Joining a THON Committee is a great way to get involved with the largest student-run philanthropy in the world! As Committee Member, you could be placed on 13 different committees. Each one plays a different, yet integral role in THON's mission of supporting...
THON Committee Descriptions
Awareness Committees Communications, Entertainment, Promotions, Special Events The Awareness group is made up of the Communications, Entertainment, Promotions and Special Events Committees. The Communications Committee will work to educate and empower studen...